Anand Life
Cancellation & Refund Policy
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Thank you for choosing Peetamber Kumar Mahanand. Please read this policy carefully before purchasing any digital course or service.
1. Strict “No Refund” and “No Cancellation” Policy
Due to the digital and instantly accessible nature of our online courses, study materials, premium videos, and other digital products, all sales are final, non-refundable, and non-cancelable, except where a refund is required by applicable law. Once payment is successfully processed and digital access to the course dashboard, community groups, or downloadable files is granted, no refund, partial refund, store credit, or course swap will ordinarily be provided. This includes requests arising from a change of mind, lack of time, personal emergencies, dissatisfaction with the course curriculum, or incompatibility with your personal schedule. We strongly advise all prospective students to review the course curriculum, prerequisites, product description, and any available demo or preview material before making a purchase.
2. Exception for Verified Billing or Duplicate Payment Errors
The primary exception to the no-refund policy is a verified duplicate or erroneous charge caused by a technical payment failure, gateway timeout, or similar billing issue. If your bank account, UPI account, card, or other payment source is charged more than once for the same purchase, please contact our billing support within 48 hours of the transaction and provide the relevant transaction IDs, payment references, and supporting screenshots. Once the duplicate charge is verified, the duplicate amount will be refunded to the original payment source. Processing times may vary depending on the payment gateway, bank, or financial institution and may typically take approximately 5 to 7 working days after approval.
3. Chargebacks and Payment Disputes
If you believe a payment was unauthorized, duplicated, or incorrectly processed, please contact us first so we can investigate the issue. Fraudulent or intentionally false chargeback claims may result in suspension or termination of access to the purchased digital products or services. We may also provide relevant transaction and access records to the payment processor, bank, or other authorized authority for the purpose of responding to a dispute, as permitted by applicable law. Nothing in this policy limits any consumer rights or remedies that cannot legally be excluded under applicable law.
4. Contact Our Billing Team
For billing, payment, cancellation, or refund-related questions, please contact Peetamber Kumar Mahanand at support@ascendcore.com. Please ensure your active official contact details and business address are included before publishing this page.